Responsibilities
Reporting to JOVACO's Vice-President, Consulting Services, you are in charge of activities related to:

• Mandate management
• Business solutions implementation
• User training
• Post-implementation follow-up with the customer support team
• Occasional product demonstrations to prospects

• 5 to 10 years as Microsoft Dynamics GP (Great Plains) consultant or user
• University degree in business administration, with concentration or elective courses in information systems, accounting, or computerized management
• Bilingual
• Excellent Communications skills

• Professional designation (CA, CMA, CGA) or Microsoft Certifications
• Knowledge of Microsoft SQL Server and Access databases
• Knowledge of project management

Starting Date : As soon as possible
Salary : To be discuss

Interested in the position? Please forward your resumé to this email address: emploi@jovaco.com. JOVACO is committed to employment equity; only candidates being considered will be contacted.

• Client development
• Product demonstration
• Service-proposal writing
• Sales follow-up and closing

You are customer driven and have a good understanding of clients' needs. You are dynamic and known for your positive attitude and creativity. In addition to being perfectly bilingual, you have strong experience in client development and an excellent knowledge of integrated management systems. You also show excellent communication skills. Such requirements are essential to the position.

Assets

• Knowledge of Microsoft Dynamics GP and/or CRM or any management software
• Knowledge of project management
• Knowledge of Microsoft technologies
• Training in business administration, accounting, or computerized management

Starting Date : As soon as possible
Salary : To be discuss

Interested in the position? Please forward your resumé to this email address: emploi@jovaco.com. JOVACO is committed to employment equity; only candidates being considered will be contacted.

Responsibilities
Reporting to JOVACO's R&D Manager, you are in charge of ensuring first-rate support by :

• Answering phone calls and email inquiries
• Establishing priorities in the processing of requests
• Logging calls, questions and requests
• Following up with inquirers
• Documenting questions and answers

• Experience as an analyst - online support for management applications
• Bilingual
• Excellent Communications skills

• Training in business administration, with concentration or elective courses in information systems, accounting or computerized management
• Knowledge of Microsoft Dynamics GP (Great Plains) management software
• Knowledge of Microsoft technologies
• Knowledge of report generators such as Crystal Reports and/or Reporting Services

Interested in the position? Please forward your resumé to this email address: emploi@jovaco.com. JOVACO is committed to employment equity; only candidates being considered will be contacted.