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JOVACO : Your partner in business
Our team of Microsoft certified experts has professional titles to ensure that they fully understand your requirements and JOVACO offers you a wide range of services to meet all of your organization’s needs. As a Microsoft Gold Certified partner, our quality service combined with 30 years of implementation experience have enabled JOVACO to continue to be seen a leader in the ERP solution space.
Dynamics GP and Dynamics CRM Consulting
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We work closely with our clients to fully evaluate their needs, suggest business rules tailored to their industry and implement processes to optimize their Microsoft Dynamics GP and CRM solutions.
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If you already deployed Microsoft Dynamics GP or CRM but are experiencing problems or poor user adoption, we can help you get back on the right track with our assessment and re-start services.
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Implementation
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MICROSOFT DYNAMICS GP
We offer an unparalleled implementation service to ensure a successful implementation of your ERP solution. We establish a detailed plan for each of the different phases, the required resources, the schedule and timeline and even potential budget constraints to allow for a close follow-up of your project.
Make the most of Microsoft Dynamics GP by implementing best practices within your industry recommended by our experts. This highly flexible solution allows you to integrate all software specific to your industry and to build your solution on a solid foundation.
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MICROSOFT DYNAMICS CRM
Ensure that your Microsoft Dynamics CRM implementation is specifically adapted to the specifics of your business. This customer relationship management solution is designed to meet your personalized needs and our consulting teams conduct a detailed analysis of your business processes.
Optimize your solution by implementing all the advanced functionalities you need, such as workflows and alert or reminder systems to increase your productivity across your organization.
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Review & Re-Engineer your CRM Solution
Do you have a Microsoft Dynamics CRM solution that is having trouble optimizing your process or that does not allow you to obtain the adoption rate that you expected?
Allow us to review an analyze your current solution to help you make your CRM more efficient
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Integration to your financial system
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Optimize the management of your operational information with a fully integrated financial system. Access your data in real time and quickly generate reports specifically designed for your industry. Have a 360 degree view of all of your contacts thanks to a centralized solution for all of your communications and operational processes.
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Customization
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Our team of programmers has Microsoft certified competencies to ensure that they remain constantly aware of the latest technologies in order to more effectively develop custom functionalities that are tailored to meet your specific business needs. With Microsoft certifications in Business Intelligence as well as many others, our programmers master the various Microsoft technologies and environments such as Microsoft SharePoint and Microsoft SQL.
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Business Intelligence tools
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Experts in Microsoft SQL Server and in Microsoft Dynamics GP and Dynamics CRM, our BI and SharePoint teams are highly qualified to help support the management of your databases and the design of various reporting tools. Whether you need support with data warehousing or custom reports, our BI team will guide you to the best solution which will allow you to:
- Compile your data into strategic dashboards
- Quickly view all the pertinent information you need to gain insight on your business
- Develop specific KPIs
- Stay informed on operational processes through a system of reminders
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Support
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To effectively respond to your daily questions, a support team is available to answer your everyday issues concerning Microsoft Dynamics GP and CRM solutions. Our priority is offering you personalized services and a range of support plans to best suit your needs and budget.
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Training
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Whether you need basic or advanced training sessions, JOVACO Solutions is certified with Emploi Quebec to help you refine your expertise in Microsoft Dynamics GP and Microsoft CRM.
Our annual User Group is a great opportunity to not only learn more about the Microsoft Dynamics solutions, but also to meet our team and discuss issues that matter to you. Consult our customer calendar of events to see all training sessions available to you. Consult our customer calendar of events to see all training sessions available to you.
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Tech Support: Installation and Migration
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Our team of experts is available to ensure that all your technical requirements are met in order to ensure a smooth transition to your new or upgraded system.
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Sure Step Methodology
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A detailed implementation plan is a key element in the success of your projects. JOVACO uses the Sure Step Methodology for all Dynamics GP and CRM implementation. This widely proven implementation process built by Microsoft details the various tasks for each phase of the implementation. This methodology provides you with an overview of the progress of your projects and allows you to better plan your resources’ time to carry out your projects according to predetermined time and budget.
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