Christine Phan
MS Dynamics 365 BC
Successful Conference by JOVACO at Stratégies PME
November 25, 2019 - by Christine Phan
JOVACO was at the Palais des congrès de Montréal on November 20 and 21 to participate to the 8th edition of the conference Stratégies PME as expert speaker. We presented a conference titled “Increasing efficiency: How to integrate your CRM and ERP?” (Gagner en efficacité: Comment intégrer votre CRM et votre ERP?), so that attendees […]
JOVACO Project
JOVACO will be at The One National Conference
September 18, 2019 - by Christine Phan
JOVACO will be among the exhibitors at The One National Conference, one of the largest CPA gatherings in Canada.
MS Dynamics 365 CRM
Field Removed from Incidents in New Unified Interface for Microsoft Dynamics 365 Customer Engagement (CRM)
July 4, 2019 - by Christine Phan
JOVACO recently found out that the new unified interface for Microsoft Dynamics 365 Customer Engagement has made obsolete the Responsible Contact field in the Incident entity. This new interface is responsive in order to provide an optimal user experience from any screen or device, but since Microsoft replaced the Responsible Contact field (responsiblecontactid) with the […]
MS Dynamics 365 CRM
Why implement a CRM solution within your organization
January 2, 2019 - by Christine Phan
Better known as a CRM, a customer relationship management solution is an essential tool for any organization. A CRM solution allows you to manage your sales, marketing activities, and customer service from a single, user-friendly interface. By centralizing your activities and key information, the CRM provides everything you need to improve your processes, sales figures, […]
How to Optimize the Use of ERP and CRM among SMBs
April 12, 2017 - by Christine Phan
In the last few years, the Quebec government has taken steps to ensure that organizations across the province can make the most of available technologies, with major investments meant to promote the growth and the digital transformation of Quebec SMBs in various sectors.
MS Power BI
The Six Steps to Business Intelligence with Microsoft Dynamics and Productivity Tools
March 6, 2017 - by Christine Phan
As the self-service business intelligence offering from Microsoft keeps adding more and more possibilities for analysis and data manipulation, it is quickly becoming a vital asset for any organization at all levels of management. Building a business intelligence practice within your organization doesn’t happen overnight, since having an understanding of what and how you want […]
MS Dynamics GP
How Microsoft Office 365 can Elevate your Microsoft Dynamics GP Solution
February 9, 2017 - by Christine Phan
Microsoft Office 365 elevates the functionalities and capabilities of your Microsoft Dynamics GP solution by offering a variety of user-friendly, cloud-based applications. These can help you increase the productivity of your resources, take your reporting and analytical capabilities to the next level, as well as promote collaboration and sharing across your organization. This makes Office […]
MS Dynamics 365 CRM
Cloud-Based Solutions More Accessible than Ever for SMBs
January 30, 2017 - by Christine Phan
Cloud computing is becoming more affordable and increasingly available within the market, changing the way many organizations conduct their business. This has caused a shift in how companies can manage their infrastructure and hardware needs. In turn, different deployment methods have emerged in response to demand and to meet the needs of modern organizations. This […]
MS Power BI
5 Reasons We Love Microsoft Power BI
December 22, 2016 - by Christine Phan
Here at JOVACO, we’re big fans of the business intelligence application Microsoft Power BI. With new features released every two weeks since July, Power BI offers a ton of tools to visualize, organize and share information. With its intuitive interface and cloud-based access, it can help your organization take its data analysis and manipulation to […]
MS Dynamics GP
The Importance of Planning and Change Management for ERP Software Implementations
December 21, 2016 - by Christine Phan
Planning and change management are crucial elements of any ERP implementation. However, too many companies skimp on these important phases, as shown by the 2016 ERP Report released earlier this year by Panorama Consulting Services. Based on more than 200 implementations, this report highlights customer and market trends in ERP software as well as lessons […]
MS Dynamics 365 CRM
Successfully Implementing the Sales Module in Dynamics CRM
Top Questions to Ask Yourself Before You Begin Configuring Your System
February 25, 2016 - by Christine Phan
The sales module is typically one of the first modules that gets implemented since the account/customer is the heart of your business. Since there are many different departments that rely on client information, there will be requests and requirements coming from multiple areas of the business. What you have to watch out for is for […]
MS Dynamics GP
How an Architecture Firm Was Able to Improve its Project Management Process with Microsoft Dynamics GP
Case Study
November 5, 2014 - by Christine Phan
Following a significant growth, an architecture firm was looking for a new financial management system (ERP) to support their increased level of activities. The company was having trouble keeping track of their work in progress and wanted to implement a more detailed invoicing process. With their data entry and financial analysis currently being completed manually, […]
MS Dynamics GP
Why Should Companies Take Advantage of an Integration Between their Dynamics ERP and CRM Systems?
October 16, 2014 - by Christine Phan
We are noticing that there are more and more companies who are benefiting from an integration between their ERP and CRM systems. Thanks to evolving technology, it is now possible to implement two-way integrations which ensure efficient management of a company’s operations. With Microsoft Dynamics GP and Dynamics CRM, it is now possible to bridge the gap between different departments in […]
JOVACO Project
How Project Accounting Can Help With Your ABCs
July 8, 2014 - by Christine Phan
Activity-based costing was created to help you track costs to have a better understanding of the profitability associated to a given group of tasks. Learn more about how a project accounting solution can help you manage these costs at a more granular level.
MS Dynamics 365 CRM
Change Management
Key Factor for a Successful CRM Implementation
February 21, 2014 - by Christine Phan
As this survey on customer relationship management systems shows, CRM has increased in popularity in recent years. CRM is no longer a tool for just for sales, marketing and customer service. Its integrated customization tools allow you to go even further by automating many aspects of your business and by optimizing your operations. However, despite […]
MS Dynamics GP
The key factors to a successful ERP implementation
August 21, 2013 - by Christine Phan
Implementing an IT system such as an ERP or a CRM is a major project with the goal to automate processes within an organization to allow your organization to work more efficiently and to stand out from the competition. The purchase of an ERP or CRM system does not guarantee that the implementation will be […]
MS Dynamics GP
Why professional service firms should use an ERP system to manage their projects
August 7, 2013 - by Christine Phan
The reasons for using an integrated management system vary from one company to another. Most of the time companies reach a point where their current non-integrated tools are no longer enough for effective project management. It becomes difficult to follow the details or track the costs and revenues throughout the project. Find out why companies […]
MS Dynamics GP
How a plastics manufacturer took advantage of Microsoft Dynamics GP to stand out from its competition
August 1, 2013 - by Christine Phan
Managing the costs and delays is a priority in the plastics industry. In order to remain competitive as a plastics manufacturer, it is critical to choose an ERP that can be implemented quickly. A North American company was having issues merging all its information and needed to replace multiple and obsolete systems developed in-house with […]
MS Dynamics GP
10 brilliant ideas to outsmart your competition with Microsoft Dynamics ERP
January 15, 2013 - by Christine Phan
Discover 10 good reasons to go for Microsoft Dynamics ERP, then download the 25 brilliant ideas to outsmart your competition with Microsoft Dynamics ERP white paper to find 15 more reasons and learn more about the best practices for small and medium businesses.
JOVACO Project
Why professional service firms should use timesheets
August 20, 2012 - by Christine Phan
Why should professional service firms use timesheets integrated to their financial management system? This infographic outlines the top reasons for a firm to implement a timesheet solution such as JOVACO TEDI integrated to Microsoft Dynamics GP.

Get in touch with JOVACO

Our team of ERP and CRM experts is always available to answer any questions you might have about JOVACO and Microsoft Dynamics products and to help you determine which solution would be the best fit for your organization.