Blog / MS Dynamics 365 CRM
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MS Dynamics 365 BC
Leap to the cloud with Bridge to the Cloud 2 for Microsoft Dynamics 365
January 22, 2024 - by JOVACO Solutions
If migrating to the cloud wasn’t your resolution for 2024, it really should be! Microsoft’s Bridge to the Cloud 2 promotion helps businesses migrate from their on-premises Dynamics systems to the cloud thanks to a generous offer. But don’t dawdle too much: the promotion ends at the end of the year!
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MS Dynamics 365 BC
Law 25 and security roles: How to protect your data
November 7, 2022 - by JOVACO Solutions
A new law was passed in September 2021 to update legal provisions regarding the protection of personal information in Quebec. Under what is known as Law 25, Quebec private businesses have new obligations regarding the protection of personal data they collect. Read our blog to know how security roles can help you meet these new obligations.
No digital transformation without cultural transformation
September 20, 2022 - by JOVACO Solutions
Many take digital transformation to mean the choice of technology or system, but it is in fact an organizational transformation supported by technologies. Here is how you can make sure your organization's digital (and cultural!) transformation is a success.
MS Dynamics 365 BC
Ensure the success of your system implementation despite the labour shortage
September 8, 2022 - by JOVACO Solutions
With the labour shortage seemingly here to stay, it's more important than ever to offer your employees the right tools to overcome their daily challenges. Find out how you can ensure the success of your ERP or CRM implementation and minimize the impact on your team!
MS Dynamics 365 CRM
New Power Apps features available this fall
August 25, 2022 - by JOVACO Solutions
The second Microsoft Dynamics 365 release for 2022 is coming up soon, with new features and improvements planned for the fall. Here are the new Power Apps features we’re most looking forward to and that will help you make the most of your custom apps!
MS Dynamics 365 CRM
New features of the Microsoft Dynamics 365 2022 release wave 2
August 17, 2022 - by JOVACO Solutions
The second 2022 release wave for Microsoft Dynamics 365 will be available this fall, and Microsoft revealed upcoming features and enhancements for the Marketing, Sales and Service modules. Read our blog for a preview of new features that seem most promising!
MS Dynamics 365 CRM
Improve your case management with Microsoft Dynamics 365 Service
August 9, 2022 - by JOVACO Solutions
Today, clients expect service that goes above and beyond, and want their issues to be resolved as quickly as possible. Make sure you have the right tools on your side with Microsoft Dynamics 365 Service to meet their needs and resolve their cases in the blink of an eye!
MS Dynamics 365 CRM
Using the business process flow of your Microsoft Dynamics 365 CRM
June 9, 2022 - by JOVACO Solutions
The Microsoft Dynamics 365 process flow lets you standardize the different steps of your sales process and guide your users through them. JOVACO tells you how you can make the most of it to improve your sales process and the performance of your sales team.
MS Dynamics 365 CRM
What’s Microsoft Dynamics 365?
May 12, 2022 - by JOVACO Solutions
Having a hard time making sense of all the different Microsoft Dynamics 365 products? Don't go any farther! Jonathan Chatel, our business development director, explains the structure and ecosystem of the Microsoft Dynamics 365 platform and the various modules adapted to the needs of SMBs and larger enterprises.
How to kickstart your organization’s digital transformation
April 22, 2022 - by JOVACO Solutions
For a few years now, the words "digital transformation" have been a bit of a buzzword, but it's not always clear what it even refers to. JOVACO explains what digital transformation means, and how you can kickstart the process within your own organization.
MS Dynamics 365 CRM
Maximize the value of your CRM with Microsoft 365
March 31, 2022 - by JOVACO Solutions
By implementing a CRM such as Microsoft Dynamics 365 within your organization, you can bring the management of your clients and sales process to a whole other level. Not sure where to start? Take advantage of the integration between Dynamics 365 and Microsoft 365 to maximize the value of your Dynamics 365 CRM!
MS Dynamics 365 CRM
Implementing a CRM: A company decision
March 2, 2022 - by Jonathan Chatel
Our business development director, Jonathan Chatel, explains why you should involve all teams of your organization in the selection of a new CRM solution. By considering the needs of your various teams, you will be able to choose a CRM that will meet the long-term vision of your organization and will benefit everyone.
MS Dynamics 365 CRM
Integrate your ERP and CRM systems for a 360° view of your business
February 10, 2022 - by JOVACO Solutions
As companies grow, they often implement an ERP system first to manage finances and accounting, then a CRM to help their sales team. However, keeping these two systems separate often leads to a lack of visibility on key data and time-consuming manual processes. Learn how you can benefit from a 360° view of your customers and activities by bringing these two worlds together instead.
MS Dynamics 365 CRM
How Microsoft Dynamics 365 can support the growth of marketing firms
February 3, 2022 - by JOVACO Solutions
Much more than a CRM, Microsoft Dynamics 365 offers marketing firms and advertising agencies a complete platform from which they can manage their projects, contacts, and pipeline. Read our blog to learn more about how you can support your long-term business growth by implementing Dynamics 365 within your marketing firm!
MS Dynamics 365 BC
Minimize the costs of your digital transformation with the C3i tax credit
January 6, 2022 - by JOVACO Solutions
Did you know that tax credits and financial aid are available to Quebec SMBs looking to implement an ERP or CRM business management system? The C3i tax credit, for example, applies to the purchase of IT hardware and software. Read our article to learn more about options available to reduce your implementation costs.
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Get in touch with JOVACO

Our team of ERP and CRM experts is always available to answer any questions you might have about JOVACO and Microsoft Dynamics products and to help you determine which solution would be the best fit for your organization.