Blog / Customer Relationship Management
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MS Dynamics 365 CRM
New Power Apps features available this fall
August 25, 2022 - by JOVACO Solutions
The second Microsoft Dynamics 365 release for 2022 is coming up soon, with new features and improvements planned for the fall. Here are the new Power Apps features we’re most looking forward to and that will help you make the most of your custom apps!
MS Dynamics 365 CRM
New features of the Microsoft Dynamics 365 2022 release wave 2
August 17, 2022 - by JOVACO Solutions
The second 2022 release wave for Microsoft Dynamics 365 will be available this fall, and Microsoft revealed upcoming features and enhancements for the Marketing, Sales and Service modules. Read our blog for a preview of new features that seem most promising!
MS Dynamics 365 CRM
Improve your case management with Microsoft Dynamics 365 Service
August 9, 2022 - by JOVACO Solutions
Today, clients expect service that goes above and beyond, and want their issues to be resolved as quickly as possible. Make sure you have the right tools on your side with Microsoft Dynamics 365 Service to meet their needs and resolve their cases in the blink of an eye!
MS Dynamics 365 CRM
Maximize the value of your CRM with Microsoft 365
March 31, 2022 - by JOVACO Solutions
By implementing a CRM such as Microsoft Dynamics 365 within your organization, you can bring the management of your clients and sales process to a whole other level. Not sure where to start? Take advantage of the integration between Dynamics 365 and Microsoft 365 to maximize the value of your Dynamics 365 CRM!
MS Dynamics 365 CRM
Implementing a CRM: A company decision
March 2, 2022 - by Jonathan Chatel
Our business development director, Jonathan Chatel, explains why you should involve all teams of your organization in the selection of a new CRM solution. By considering the needs of your various teams, you will be able to choose a CRM that will meet the long-term vision of your organization and will benefit everyone.
MS Dynamics 365 CRM
How Microsoft Dynamics 365 can support the growth of marketing firms
February 3, 2022 - by JOVACO Solutions
Much more than a CRM, Microsoft Dynamics 365 offers marketing firms and advertising agencies a complete platform from which they can manage their projects, contacts, and pipeline. Read our blog to learn more about how you can support your long-term business growth by implementing Dynamics 365 within your marketing firm!
MS Dynamics 365 CRM
The tools of an effective digital marketing campaign
October 14, 2021 - by JOVACO Solutions
We shared recently the tips and tricks of our partners at ClickDimensions to adapt your marketing strategy to an increasingly digital world. This time, we’re following up on this article by sharing with you the tools you need to create effective digital marketing campaigns and connect with your clients and prospects every time!
MS Dynamics 365 CRM
How to Implement an Effective Digital Marketing Strategy
August 26, 2021 - by JOVACO Solutions
The year 2020 brought about a digital transformation that changed buying habits almost overnight. This is why it’s important to adapt your marketing strategy to this new reality. Follow the tips of our partners at ClickDimensions to learn how to implement a winning digital marketing strategy within your firm.
MS Dynamics GP
Make the Most of Summer by Optimizing your Microsoft Dynamics Solutions
June 30, 2021 - by JOVACO Solutions
Operations often slow down during summer. As such, it’s not only the right time to catch your breath, but also to take the opportunity to implement a few easy tips that will optimize your Microsoft Dynamics GP and Microsoft Dynamics 365 solutions.
MS Dynamics GP
7 Resources to Help You Choose Your ERP or CRM System
April 22, 2021 - by JOVACO Solutions
Read our articles All You Need to Know About ERP and All You Need to Know About CRM? Ready for the next step? Here are 7 resources that will help you choose the ERP or CRM system that will best meet the needs of your organization.
MS Dynamics 365 CRM
How a Consulting Firm Improved its Sales Process with a CRM
March 26, 2021 - by JOVACO Solutions
Learn how a CRM for consulting firms can streamline and accelerate your sales cycle.
MS Dynamics 365 CRM
All You Need to Know Before a First or New CRM Implementation
February 25, 2021 - by JOVACO Solutions
Thinking about a first or new CRM implementation within your organization? JOVACO answers your basic questions and provides numerous resources so that you can start your implementation project on the right foot and better know what to expect.
MS Dynamics 365 CRM
Improve User Access to Dynamics 365 with Power Apps
February 18, 2021 - by JOVACO Solutions
Microsoft Power Platform keeps costs related to your Microsoft Dynamics 365 solution as low as possible while improving access to your CRM. Indeed, Power Apps lets you create custom apps and processes so your different users can access everything they need to complete their tasks from a single app. Read our blog post to know more.
MS Dynamics 365 CRM
Free vs Paid CRMs: Is it worth paying?
February 9, 2021 - by JOVACO Solutions
A ton of CRM solutions are available on the market, including free solutions. Is it even worth paying if free options are available to you? How do these free CRMs compare to paid options? Read our article to find out.
MS Dynamics 365 CRM
Learn how to Optimize Microsoft Dynamics 365 with this new eBook from ClickDimensions
February 3, 2021 - by JOVACO Solutions
JOVACO recently contributed to a brand-new eBook that shows you how to optimize Microsoft Dynamics 365. Created by ClickDimensions, it gathers together the advice of CRM and Dynamics 365 experts to improve the use organizations make of their CRM solution.
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Get in touch with JOVACO

Our team of ERP and CRM experts is always available to answer any questions you might have about JOVACO and Microsoft Dynamics products and to help you determine which solution would be the best fit for your organization.