The second 2022 release wave for Microsoft Dynamics 365 will be available this fall, and Microsoft revealed upcoming features and enhancements for the Marketing, Sales and Service modules. Read our blog for a preview of new features that seem most promising!

The Microsoft Dynamics 365 process flow lets you standardize the different steps of your sales process and guide your users through them. JOVACO tells you how you can make the most of it to improve your sales process and the performance of your sales team.

Learn how a CRM for consulting firms can streamline and accelerate your sales cycle.

Even today, plenty of people don't understand what a CRM is. This article explains clearly what a customer relationship management solution does, what its main benefits are, and how you can leverage its full potential to improve your sales performance and collaboration within your organization.

Every month, JOVACO contributes our CRM expertise to our partner website CRM Software Blog. Here are our top 5 articles for the year 2019.

Better known as a CRM, a customer relationship management solution is an essential tool for any organization. A CRM solution allows you to manage your sales, marketing activities, and customer service from a single, user-friendly interface. By centralizing your activities and key information, the CRM provides everything you need to improve your processes, sales figures, […]

In the last few years, the Quebec government has taken steps to ensure that organizations across the province can make the most of available technologies, with major investments meant to promote the growth and the digital transformation of Quebec SMBs in various sectors.

The sales module is typically one of the first modules that gets implemented since the account/customer is the heart of your business. Since there are many different departments that rely on client information, there will be requests and requirements coming from multiple areas of the business. What you have to watch out for is for […]

We are noticing that there are more and more companies who are benefiting from an integration between their ERP and CRM systems. Thanks to evolving technology, it is now possible to implement two-way integrations which ensure efficient management of a company’s operations. With Microsoft Dynamics GP and Dynamics CRM, it is now possible to bridge the gap between different departments in […]