Today, clients expect service that goes above and beyond, and want their issues to be resolved as quickly as possible. Make sure you have the right tools on your side with Microsoft Dynamics 365 Service to meet their needs and resolve their cases in the blink of an eye!

Firms sometimes decide to wait before implementing a new ERP system in hopes that the right time will come. However, growing businesses rarely have time, even later! By postponing your ERP implementation, you risk encountering or even worsening various situations instead. Read our article to know why waiting isn't always the right decision!

A timesheet integrated to projects and financials offers multiple features that can facilitate the daily tasks of everyone across your professional services firm. Read our blog post to discover a few benefits of an integrated timesheet for your employees, managers, and administrative team.

The professional services industry has unique needs, but most traditional ERPs are designed with manufacturing or distribution businesses in mind. Jonathan Chatel, director of business development at JOVACO, explains why professional services firms should look for a project-based ERP and an expert specialized in their industry to accompany them.

The Microsoft Dynamics 365 process flow lets you standardize the different steps of your sales process and guide your users through them. JOVACO tells you how you can make the most of it to improve your sales process and the performance of your sales team.

Having a hard time making sense of all the different Microsoft Dynamics 365 products? Don't go any farther! Jonathan Chatel, our business development director, explains the structure and ecosystem of the Microsoft Dynamics 365 platform and the various modules adapted to the needs of SMBs and larger enterprises.

For a few years now, the words "digital transformation" have been a bit of a buzzword, but it's not always clear what it even refers to. JOVACO explains what digital transformation means, and how you can kickstart the process within your own organization.

With the current labour shortage, many businesses are struggling to meet the demand from their clients. Here are a few common situations that a resource planning module can help you resolve to maximize the capacity of your resources and always deliver your projects on time.

By implementing a CRM such as Microsoft Dynamics 365 within your organization, you can bring the management of your clients and sales process to a whole other level. Not sure where to start? Take advantage of the integration between Dynamics 365 and Microsoft 365 to maximize the value of your Dynamics 365 CRM!

The first wave of the 2022 release for Microsoft Dynamics 365 Business Central will become available in April, and we’re looking forward to seeing its new features in action! To find out more about upcoming enhancements, here’s our top 5 new Business Central features!