The subject of digital transformation was at the heart of the annual Microsoft Inspire conference, which JOVACO recently attended in Las Vegas, NV. Bringing together all of Microsoft’s products for three days of conferences and information sessions, Inspire truly represents the vision of “One Microsoft” of recent years. This vision is further realized with Microsoft […]

JOVACO’s website has been updated to redesign the Industries section and add a new Resources section, offering a ton of information regarding JOVACO’s and Microsoft’s products and solutions.

Microsoft Dynamics 365 Business Central is well-known for the flexibility it offers: from the interface to the integration with other Microsoft products, it provides a highly flexible and customizable experience. Even reporting is greatly facilitated, thanks to the notion of dimensions, which let you review financials based on the values that are most relevant to […]

JOVACO recently found out that the new unified interface for Microsoft Dynamics 365 Customer Engagement has made obsolete the Responsible Contact field in the Incident entity. This new interface is responsive in order to provide an optimal user experience from any screen or device, but since Microsoft replaced the Responsible Contact field (responsiblecontactid) with the […]

One of the main benefits of a cloud-based CRM solution such as Microsoft Dynamics 365 Customer Engagement is that it’s updated automatically. However, in the case of on-premises systems, it’s not rare that organizations choose to push back their migration, sometimes for several years. Although you may save time and money in the short term, […]

Time to channel Marie Kondo and do some tidying up: migrating your customer relationship management system to a cloud-based solution like Microsoft Dynamics 365 Customer Engagement is the perfect occasion to clean up your database. As mentioned in our article What to Consider Before Migrating Your CRM, database volume and disk space are important considerations […]

The migration of any system requires some thought and planning. As mentioned in our previous article How to Migrate Your On-Premises CRM to the Cloud, the migration of your customer relationship management solution offers a good opportunity to redefine the needs of your organization and optimize its processes. For this reason, JOVACO starts any migration […]

Did you know that JOVACO regularly contributes to several partner sites and publications? As an expert in Microsoft Dynamics management solutions and independent software developer, this allows us to share our expertise more easily and help organizations looking for answers to their questions. Here are 5 articles that we have published on our partner’s website […]

The cloud is an important aspect of any digital transformation, and for this reason organizations may want to consider migrating their on-premises CRM to the cloud. In our recent article, we talked about the benefits of doing so, namely in terms of accessibility, security and flexibility, not to mention reduced costs related to infrastructure and […]

The cloud is an increasingly important aspect of business management solutions, and not without reason: a cloud-based customer relationship management solution such as Microsoft Dynamics 365 Customer Engagement offers many benefits, with new functionalities released continuously and sometimes only available from the cloud. But what does migrating your CRM to the cloud mean for your […]