MS Dynamics 365 CRM

Dynamics CRM Enters the Mobile Era

August 29, 2013

The results of the annual survey on customer relationship management software conducted by Michael Burns for CA Magazine has been released. And once again this year, this study is right on with the recent CRM trends in comparison to what we are seeing in the industry.

Customer relationship management software has been around for some time now but latest research shows that it is steadily gaining in popularity. As the author pointed out, a study conducted by Gartner reveals that “CRM (is becoming) a top priority for IT spending on enterprise applications, even more so than ERP”.

New mobile functionalities and social networking explain the soaring adoption rates of the CRM technology. Whether you are on the road or at the office, you can practically carry out all your professional tasks from your mobile device.

The latest version of Microsoft Dynamics CRM, which will be available this fall, makes it even easier for users to have access to relevant information and CRM features directly from their favourite mobile devices.

More than ever, Microsoft Dynamics CRM is a true collaboration portal for the entire organization. Its intuitive interface gives you access in real-time to all your activities, tasks or notes. With all options included in your taskbar, you can work from within one single window. Customize your own dashboards so that you can review all of your relevant information from one interface when you need it. You can also build automated workflows to reduce the number of manual and redundant tasks. Best of all, all functionalities are adapted for mobile devices within the new release, so you can have the same experience from wherever you are.

Microsoft Dynamics CRM meets the growing needs of companies by offering a mobile interface that will undoubtedly improve collaboration within your entire team. With simplified processes and real-time information sharing, you have all the tools necessary to be proactive and stand out from the competition.

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