Financial Aid and Tax Credits Available to Quebec SMBs for the Optimization of their Business with ERP and CRM Management Systems

March 30, 2017
JOVACO Project
MS Dynamics GP
MS Dynamics 365 CRM
MS Dynamics 365 BC

If you are currently considering investing in a new integrated management system for your organization, now is the right time to take the leap: Quebec SMBs in a variety of industries can now benefit from financial aid and tax credits from the provincial government. The goal of these initiatives is to help Quebec organizations improve their efficiency and productivity through the implementation of management systems, better support the growth of their business, and remain competitive on global markets.

An integrated management solution (ERP), a customer relation management solution (CRM), or a management solution specific to your industry can increase the productivity of your resources and support the growth of your organization. By benefitting from automated tasks and processes, centralized data, and better control over your projects and finances, you can cut down on administrative costs and manual or double entries, not to mention that you will have at your disposal all the tools you need to ensure that you respect your budgets and timelines while maximizing the profitability of your operations.

The two existing programs are the Appui à la productivité des PME (Support to SMB Productivity), which aims to increase the productivity of Quebec SMBs in the manufacturing and tertiary sectors, and the Tax Credit for the Integration of IT in SMBs, applicable to the implementation of integrated management systems within manufacturing businesses.

PME en action – Appui à la productivité des PME (SMBs in Action – Support to SMB Productivity)

This program is an initiative on the part of the Quebec Ministère de l’Économie, de la Science et de l’Innovation (MESI – Ministry of Economy, Science and Innovation), whose goal is to increase the productivity and competitivity of Quebec companies while also supporting their growth.

Eligible organizations

Eligible businesses are those that have an establishment in Quebec and that are part of one of the following sectors:

  • Manufacturing sector
  • • Tertiary sector, which includes the following industries, among others:
    – Information technologies
    – Communications
    – Environmental services
    – Private research services
    – Industrial laboratories

NPOs and companies that are predominantly State owned are not eligible.

Eligible projects and expenses

This program applies to projects involving the implementation of business practices to increase productivity within the organization. This includes the implementation of an ERP or CRM system. Fees for services provided by an external consulting firm are also eligible, as are fees related to the purchase of information necessary to the realization of the project, such as statistics or market research.

The financial aid granted by the MESI can cover up to 40% of the eligible expenses for the project, up to $50,000 per project. This can represent a considerable proportion of the implementation costs for your project, depending on its size. For more information, visit the page for our CRM solution to request the rate card for our packages.

For more information

To find out more about this program, visit the Appui à la productivité des PME page on the MESI website (available in French only). For more details regarding the process or to submit a request for financial aid, communicate with the regional office for your territory

Tax Credit for the Integration of IT in SMBs

This second program offers a refundable tax credit that applies to the implementation of an ERP, CRM or supply chain management (SCM) system for SMBs in the manufacturing industry. Its aim is to favor the integration of IT in the business processes of Quebec SMBs in order to increase their productivity.

Eligible organizations

Eligible organizations are those that have an establishment in the province of Quebec and whose activities are mainly performed in one of the following sectors:

  • Primary sector
  • Manufacturing sector
  • Wholesale trade
  • Retail trade

These companies are thus involved in manufacturing, processing or trade activities, located in Quebec and will be mainly using the management system benefitting from the tax credit within Quebec.

Eligible projects and expenses

The tax credit applies to the sale or rental of a management system (ERP, CRM and/or SCM) or to the usage rights of said system. The hardware and services related to the implementation of the system are also eligible for the tax credit. The eligible expense corresponds to 80% of the expenses related to the eligible contract, up to $250,000.

For more information

To learn more, visit the page Tax Credit for the Integration of IT in SMBs on the Investissement Québec website. You will find there a detailed fact sheet regarding the tax credit, the fees schedule for tax measures, as well as the Application for a Contract Certificate form, which must be filled out to obtain the credit.

Some of our clients were able to benefit from these programs and save considerable amounts on the costs of their implementation. We encourage Quebec SMBs considering the implementation of a new management system to learn more about these funding and tax credit programs. Start now by making a list of potential optimizations that you would like to see within your organization. Afterwards, JOVACO can help you prioritize the projects that will have the most impact on your business and processes.

Visit the following pages to find out more about the various eligible management solutions: the integrated management solution Microsoft Dynamics GP, the customer relation management solution Microsoft Dynamics 365, and our solution specific to manufacturing firms, JOVACO for Project Manufacturing.

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