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MS Dynamics 365 CRM

Top 5 JOVACO Articles Published on CRM Software Blog in 2019

January 16, 2020
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As an expert in integrated business management solutions and an independent software developer, JOVACO Solutions regularly contributes to several partner sites and publications. This allows us to share our expertise more easily with organizations looking to optimize their processes or implement a new solution within their environment.

We have also implemented the CRM solution Microsoft Dynamics 365 Customer Engagement since its launch under the name Microsoft Dynamics CRM more than 15 years ago. As a CRM expert, we contribute articles to our partner website CRM Software Blog. Here are our top 5 articles published in 2019:

  1. Microsoft Flow versus CRM Workflows: What’s the Difference?
    Microsoft Flow (now Microsoft Power Automate) allows organizations to automate processes of all kinds and connect the various applications they use daily, including your Dynamics 365 or CRM solution, Office 365 applications, and even third-party products. But what’s the difference with native CRM workflows, and when should you be using one or the other? This article answers these questions.
  2. Multiple Integration Points between Microsoft Dynamics 365 Customer Engagement and Business Central for Improved Efficiency
    Microsoft Dynamics solutions offer a fully integrated platform to manage all aspects of your organization. If you are using Microsoft Dynamics 365 Customer Engagement for your CRM needs or Microsoft Dynamics 365 Business Central for your operations and are thinking of acquiring the other, Microsoft has made the integration process even easier with multiple integration points between the two.
  3. 5 Things We Love About the Integration Between Microsoft Office 365 and Dynamics 365 (CRM)
    Read on to find out how JOVACO makes use of the Microsoft Office 365 suite of productivity tools (including Outlook, Excel, SharePoint and OneNote) internally and benefits from its integration with Dynamics 365. We love the mobility and accessibility that this integration offers, and leverage the possibilities it offers in our daily processes.
  4. Manage your Entire Sales Cycle with Microsoft Dynamics 365 Customer Engagement
    With cloud and AI technologies gaining traction, we hear a lot about all the different things a CRM solution can do. However, if you’re implementing a CRM solution within your organization, it’s important to start out small and with the features that will bring the highest return on your investment. This article details the basic functionalities of a CRM and what they can do for your organization.
  5. Case Study: Make the Most of Your CRM Data with Microsoft Power BI
    This case study details how an IT recruitment and placement agency benefitted from the dashboards and integration possibilities offered by Microsoft Power BI to access data stored in its various systems. Want to know more about how Power BI can be used concretely to obtain information? This article will show you how one organization leveraged its capabilities to do so.

You can now browse JOVACO’s contributions to partner websites directly from our new External Publications page, or hop over to CRM Software Blog to see the full list of contributions from JOVACO Solutions. Our articles cover a wide range of topics to help you make the most of your CRM solution, from system integration to marketing automation. Have a look!

September 22, 2020 - By JOVACO Solutions
Between COVID-19 and technologies evolving faster than ever, most organizations face a ton of pressure to keep up with all this disruption. As such, it's essential that professional services firms have the right tools in place to ensure the success of their projects. Here are 5 features that your project management solution should offer to ensure you deliver successful projects every time.
September 16, 2020 - By Jonathan Chatel
Even today, plenty of people don't understand what a CRM is. This article explains clearly what a customer relationship management solution does, what its main benefits are, and how you can leverage its full potential to improve your sales performance and collaboration within your organization.
September 10, 2020 - By JOVACO Solutions
Cloud, approval workflows, integrated timesheets: see which tools are at your disposal to support your operations remotely while your employees work from home, and kick off the digital transformation of your business.