Blog / MS Dynamics 365 CRM

Law 25 and security roles: How to protect your data
A new law was passed in September 2021 to update legal provisions regarding the protection of personal information in Quebec. Under what is known as Law 25, Quebec private businesses have new obligations regarding the protection of personal data they collect. Read our blog to know how security roles can help you meet these new obligations.

No digital transformation without cultural transformation
Many take digital transformation to mean the choice of technology or system, but it is in fact an organizational transformation supported by technologies. Here is how you can make sure your organization's digital (and cultural!) transformation is a success.

Ensure the success of your system implementation despite the labour shortage
With the labour shortage seemingly here to stay, it's more important than ever to offer your employees the right tools to overcome their daily challenges. Find out how you can ensure the success of your ERP or CRM implementation and minimize the impact on your team!

New Power Apps features available this fall
The second Microsoft Dynamics 365 release for 2022 is coming up soon, with new features and improvements planned for the fall. Here are the new Power Apps features we’re most looking forward to and that will help you make the most of your custom apps!

New features of the Microsoft Dynamics 365 2022 release wave 2
The second 2022 release wave for Microsoft Dynamics 365 will be available this fall, and Microsoft revealed upcoming features and enhancements for the Marketing, Sales and Service modules. Read our blog for a preview of new features that seem most promising!

Improve your case management with Microsoft Dynamics 365 Service
Today, clients expect service that goes above and beyond, and want their issues to be resolved as quickly as possible. Make sure you have the right tools on your side with Microsoft Dynamics 365 Service to meet their needs and resolve their cases in the blink of an eye!

Using the business process flow of your Microsoft Dynamics 365 CRM
The Microsoft Dynamics 365 process flow lets you standardize the different steps of your sales process and guide your users through them. JOVACO tells you how you can make the most of it to improve your sales process and the performance of your sales team.

What’s Microsoft Dynamics 365?
Having a hard time making sense of all the different Microsoft Dynamics 365 products? Don't go any farther! Jonathan Chatel, our business development director, explains the structure and ecosystem of the Microsoft Dynamics 365 platform and the various modules adapted to the needs of SMBs and larger enterprises.

How to kickstart your organization’s digital transformation
For a few years now, the words "digital transformation" have been a bit of a buzzword, but it's not always clear what it even refers to. JOVACO explains what digital transformation means, and how you can kickstart the process within your own organization.

Maximize the value of your CRM with Microsoft 365
By implementing a CRM such as Microsoft Dynamics 365 within your organization, you can bring the management of your clients and sales process to a whole other level. Not sure where to start? Take advantage of the integration between Dynamics 365 and Microsoft 365 to maximize the value of your Dynamics 365 CRM!
Get in touch with JOVACO
Our team of ERP and CRM experts is always available to answer any questions you might have about JOVACO and Microsoft Dynamics products and to help you determine which solution would be the best fit for your organization.