Blog / Customer Relationship Management

How a Consulting Firm Improved its Sales Process with a CRM
Learn how a CRM for consulting firms can streamline and accelerate your sales cycle.

All You Need to Know Before a First or New CRM Implementation
Thinking about a first or new CRM implementation within your organization? JOVACO answers your basic questions and provides numerous resources so that you can start your implementation project on the right foot and better know what to expect.

Improve User Access to Dynamics 365 with Power Apps
Microsoft Power Platform keeps costs related to your Microsoft Dynamics 365 solution as low as possible while improving access to your CRM. Indeed, Power Apps lets you create custom apps and processes so your different users can access everything they need to complete their tasks from a single app. Read our blog post to know more.

Free vs Paid CRMs: Is it worth paying?
A ton of CRM solutions are available on the market, including free solutions. Is it even worth paying if free options are available to you? How do these free CRMs compare to paid options? Read our article to find out.

Learn how to Optimize Microsoft Dynamics 365 with this new eBook from ClickDimensions
JOVACO recently contributed to a brand-new eBook that shows you how to optimize Microsoft Dynamics 365. Created by ClickDimensions, it gathers together the advice of CRM and Dynamics 365 experts to improve the use organizations make of their CRM solution.

JOVACO’s Top ERP and CRM Blogs for 2020
Every month, JOVACO contributes articles to various external publications. These blog posts cover a wide range of subjects to help you optimize the use of your ERP and CRM business management solutions. To kick off the new year, here are our most popular blog posts submitted to our partner websites ERP Software Blog and CRM Software Blog in 2020.

Why Customize Your Microsoft Dynamics 365 CRM Solution
Several tools are at your disposal to customize your customer relationship management (CRM) solution: for example, dashboard, workflows and automated processes, to name only a few. Read our article to see the benefits you can obtain by adapting your Microsoft Dynamics 365 solution to your specific needs and how to achieve this.

Dynamics 365 2020 Release Wave 2 Now Available
Hundreds of improvements and new features are now available via the cloud for all Microsoft Dynamics 365 modules. Indeed, users can now benefit from these new features starting October 1 with the 2020 release wave 2. Read on to know what new features are available for the CRM modules of the Dynamics 365 platform.

CRM “for Dummies”: Demystifying Microsoft Dynamics 365
Even today, plenty of people don't understand what a CRM is. This article explains clearly what a customer relationship management solution does, what its main benefits are, and how you can leverage its full potential to improve your sales performance and collaboration within your organization.

Optimizing your ERP and CRM Microsoft Dynamics solutions for Remote Work
Cloud, approval workflows, integrated timesheets: see which tools are at your disposal to support your operations remotely while your employees work from home, and kick off the digital transformation of your business.
Get in touch with JOVACO
Our team of ERP and CRM experts is always available to answer any questions you might have about JOVACO and Microsoft Dynamics products and to help you determine which solution would be the best fit for your organization.