JOVACO’s Top ERP and CRM Blogs for 2020

Every month, JOVACO contributes articles to various external publications. These blog posts cover a wide range of subjects to help you optimize the use of your ERP and CRM business management solutions. To kick off the new year, here are our most popular blog posts submitted to our partner websites ERP Software Blog and CRM Software Blog in 2020.

Several tools are at your disposal to customize your customer relationship management (CRM) solution: for example, dashboard, workflows and automated processes, to name only a few. Read our article to see the benefits you can obtain by adapting your Microsoft Dynamics 365 solution to your specific needs and how to achieve this.

Hundreds of improvements and new features are now available via the cloud for all Microsoft Dynamics 365 modules. Indeed, users can now benefit from these new features starting October 1 with the 2020 release wave 2. Read on to know what new features are available for the CRM modules of the Dynamics 365 platform.

Even today, plenty of people don't understand what a CRM is. This article explains clearly what a customer relationship management solution does, what its main benefits are, and how you can leverage its full potential to improve your sales performance and collaboration within your organization.

Cloud, approval workflows, integrated timesheets: see which tools are at your disposal to support your operations remotely while your employees work from home, and kick off the digital transformation of your business.

We get asked a lot of questions from organizations looking to move their customer relationship management solution to the cloud from its current on-premises installation. For this reason, we took the top questions asked and put them together into a white paper so that you have all your answers in one place.

Microsoft has launched numerous new products over the past few years, offering a ton of benefits to businesses. However, all these new products and changes can be confusing. One of the questions we are often asked is the difference between Microsoft Dynamics 365 and Microsoft Office 365. Read our article to know more about the difference between the two.

New features will be available in April for Microsoft Dynamics 365 business management solutions, allowing organizations to increase client satisfaction and to facilitate their daily processes.

Team Member licenses for Microsoft Dynamics 365 have restrictions since October 2018 that were not enforced by Microsoft but which will be after December 31, 2020.

Every month, JOVACO contributes our CRM expertise to our partner website CRM Software Blog. Here are our top 5 articles for the year 2019.