Even today, plenty of people don't understand what a CRM is. This article explains clearly what a customer relationship management solution does, what its main benefits are, and how you can leverage its full potential to improve your sales performance and collaboration within your organization.

Cloud, approval workflows, integrated timesheets: see which tools are at your disposal to support your operations remotely while your employees work from home, and kick off the digital transformation of your business.

We get asked a lot of questions from organizations looking to move their customer relationship management solution to the cloud from its current on-premises installation. For this reason, we took the top questions asked and put them together into a white paper so that you have all your answers in one place.

Microsoft has launched numerous new products over the past few years, offering a ton of benefits to businesses. However, all these new products and changes can be confusing. One of the questions we are often asked is the difference between Microsoft Dynamics 365 and Microsoft Office 365. Read our article to know more about the difference between the two.

New features will be available in April for Microsoft Dynamics 365 business management solutions, allowing organizations to increase client satisfaction and to facilitate their daily processes.

Team Member licenses for Microsoft Dynamics 365 have restrictions since October 2018 that were not enforced by Microsoft but which will be after December 31, 2020.

Every month, JOVACO contributes our CRM expertise to our partner website CRM Software Blog. Here are our top 5 articles for the year 2019.

The flexibility of a CRM solution such as Microsoft Dynamics 365 Customer Engagement is one of its main benefits, but the various CRM solutions on the market all have their differences. How to choose the one that best fits your organization?

JOVACO attended The One National Conference, one of the largest CPA gatherings in Canada, which took place this year on September 23 and 24 at the Palais des congrès de Montréal. We are proud to have been part of this 6th edition of the conference by participating as an exhibitor and by sponsoring the coffee […]

JOVACO will be among the exhibitors at The One National Conference, one of the largest CPA gatherings in Canada.