CRM “for Dummies”: Demystifying Microsoft Dynamics 365
Even today, plenty of people don't understand what a CRM is. This article explains clearly what a customer relationship management solution does, what its main benefits are, and how you can leverage its full potential to improve your sales performance and collaboration within your organization.
Top 5 JOVACO Articles Published on CRM Software Blog in 2019
Every month, JOVACO contributes our CRM expertise to our partner website CRM Software Blog. Here are our top 5 articles for the year 2019.
Why implement a CRM solution within your organization
Better known as a CRM, a customer relationship management solution is an essential tool for any organization. A CRM solution allows you to manage your sales, marketing activities, and customer service from a single, user-friendly interface. By centralizing your activities and key information, the CRM provides everything you need to improve your processes, sales figures, […]
How to Optimize the Use of ERP and CRM among SMBs
In the last few years, the Quebec government has taken steps to ensure that organizations across the province can make the most of available technologies, with major investments meant to promote the growth and the digital transformation of Quebec SMBs in various sectors.
Successfully Implementing the Sales Module in Dynamics CRM
Top Questions to Ask Yourself Before You Begin Configuring Your System
The sales module is typically one of the first modules that gets implemented since the account/customer is the heart of your business. Since there are many different departments that rely on client information, there will be requests and requirements coming from multiple areas of the business. What you have to watch out for is for […]
Why Should Companies Take Advantage of an Integration Between their Dynamics ERP and CRM Systems?
We are noticing that there are more and more companies who are benefiting from an integration between their ERP and CRM systems. Thanks to evolving technology, it is now possible to implement two-way integrations which ensure efficient management of a company’s operations. With Microsoft Dynamics GP and Dynamics CRM, it is now possible to bridge the gap between different departments in […]
Get in touch with JOVACO
Our team of ERP and CRM experts is always available to answer any questions you might have about JOVACO and Microsoft Dynamics products and to help you determine which solution would be the best fit for your organization.