As Microsoft Dynamics 365 specialists, JOVACO Solutions has been implementing and integrating this customer relationship management solution since its inception under the name Microsoft Dynamics CRM, over 15 years ago. Our expertise has earned us official silver certifications for Customer Relationship Management and Cloud CRM by Microsoft, and we are an officially accredited Microsoft Cloud Solution Provider, ensuring our clients can benefit from a powerful, robust solution deployed to meet their specific needs.
Team up with Microsoft Dynamics 365 specialists
Make your clients the heart of your business with Microsoft Dynamics 365. It’s a flexible and scalable CRM solution that provides all the tools needed to exceed your customers’ expectations and cement their loyalty. By centralizing key client and account information, Dynamics 365 lets you manage sales, marketing activities and customer service from a single, intuitive interface for improved processes, instant connections and increased sales.
Simple and user-friendly, it offers improved visibility on daily activities and facilitates access to the information required to complete tasks. A wide variety of modules lets you tailor the solution to your specific needs, and access from anywhere via the cloud ensures that you remain connected to your information at all times.
Manage your entire sales cycle by centralizing customer communications and order history, prospects and opportunities. Optimized visibility on your pipeline lets you track progress and forecasts, while your sales representatives have access to all the data they need to maximize their performance and increase sales numbers.
Deliver customer service that sets you apart from the competition with Microsoft Dynamics 365 Service. Increase your agents’ efficiency and productivity, and guarantee quick, personalized service that will build customer loyalty. Automate processes and centralize data to answer client concerns quickly and efficiently.
Manage the entire lifecycle of your project from a single module, from opportunity to invoicing. Assess project profitability quickly, create contracts and statements of work, and track resource performance and utilization rates for optimal planning and project delivery within the agreed budgets and timeframes.
Fully integrated to Microsoft Dynamics 365 and other JOVACO products, JOVACO for Human Resources ensures complete HR management with one simple, intuitive module. Do away with unwieldy spreadsheets and easily manage onboarding processes and all employee details, from salaries to certifications.
Maximize the potential of both solutions by integrating Microsoft Dynamics 365 to Microsoft Dynamics GP. Made with flexibility and long-term scalability in mind, JOVACO’s GP-CRM connector seamlessly brings together the data stored in both systems. This provides only one version of the truth across your organization.
Engage leads and customers effectively
Centralized data, mobile capabilities and integration possibilities allow users to quickly obtain the exact information that they need when they need it. This leads to a better understanding of client behavior and solid, long-lasting relationships.
Improve your sales performance and processes
Better visibility on your sales pipelines, client files and past communications facilitates knowledge transfer and file handoff. This improves sales and the level of service offered to customers, ensuring that every effort is made to close deals.
Increase your prospect conversion rate
Streamline your communication and marketing process to keep in touch with clients and prospects. Stay on top of your marketing activities and ensure that prospects recognize your brand with automated nurture campaigns.
Offer outstanding customer service
Increase your agents’ efficiency and productivity and ensure quick, personalized service that will build long-term customer loyalty. Streamline and automate your support queue and promptly address customer concerns.
Optimize the user adoption rate
Simple and intuitive, Dynamics 365 integrates to other Microsoft tools already in use within your organization such as Microsoft 365, offering all the functionality you need from a familiar interface.
Support your long-term growth
Microsoft Dynamics 365 grows with your business. The solution can be customized without costly developments, and a wide variety of modules is available to meet your specific needs.
See how your industry can benefit from our solutions.
Get in touch with JOVACO
Our team of certified Microsoft Dynamics 365 specialists is available to answer any questions you might have. Let us analyze your specific needs to find out which products would best meet them or offer a personalized demonstration.