Our Team

The name JOVACO comes from the first letters of JONATAN, VALÉRIE and COUTU. When president Jean-Claude Coutu founded JOVACO Solutions in Montreal in 1983, he did not expect that one day his children would be working alongside him. Each bringing a range of expertise and competences, Jonatan and Valérie are now both contributing their respective talents and perspectives. Today, JOVACO’s family has grown to 50 employees, who each lend their unique array of talent and skill to the firm.

Jean-Claude Coutu, CPA

Chairman of the Administrative Board

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By founding JOVACO Solutions, Jean-Claude was the first in the province of Quebec to offer a project accounting solution fully integrated to financials and specifically designed for the industry of professional services. Over the next 35 years, JOVACO has evolved to become a firm specialized in the implementation, integration and development of ERP and CRM systems, as well as an independent developer for a variety of solutions and modules.

Jean-Claude now has more than 40 years of experience in the accounting and IT sectors, allowing him to easily identify and understand the accounting and financial processes of our clients and determine the systems that would best support them. Jean-Claude is still enthusiastically helping organizations of all types to overcome their challenges. He is now dedicated to the development of management solutions that can meet the specific needs of our clients while overseeing the transfer of knowledge to JOVACO employees.

Valérie Coutu, MBA

President

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Valérie initially joined JOVACO’s team of experts as a CRM consultant, honing her expertise as a specialist of Microsoft Dynamics 365 and the possibilities offered by this solution. After having completed an MBA in IT management, she continued to develop a specific expertise allowing her to recommend the best systems and to supervise their implementation to meet the IT needs of any organization.

Thanks to her knowledge and competences, Valerie is able to come up with innovative and efficient approaches to meet the various needs of our clients. She is a key asset for JOVACO and plays an essential role in our constant efforts to provide clients with a complete management solution, whether it be a CRM solution, a financial management system, or a combination of the two.

Jonatan Coutu, MBA

General Manager

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Since joining JOVACO Solutions more than 20 years ago, Jonatan has held positions at all levels of the organization, from marketing and administration to consulting services and R&D. He has been General Manager of the company since 2011, and is tasked with coordinating operations and overseeing the direction of the company’s products and practices.

Over the years, Jonatan has participated to numerous large-scale implementations, thus acquiring an unparalleled understanding of the possibilities available to organizations with the combined functionalities of JOVACO’s and Microsoft’s products and solutions. His in-depth knowledge allows him to identify with precision our clients’ needs, and to guide and support our resources through implementation or integration projects and the development of new functionalities for JOVACO’s products.

Guy Lacoursière

Director of Implementation and Client Experience

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During his 25 years of experience in the IT and financial management solution sectors, Guy has developed a broad expertise in the management of organizations at the sales and operations levels, namely in the development and implementation of solutions as well as customer service.

As such, Guy has the skills and knowledge necessary to overcome numerous challenges, from improving product and service quality to the daily tracking of client projects. He also works to ensure that JOVACO meets its objectives in terms of profitability as well as client and employee satisfaction. His skills in terms of leadership, teamwork, staff mobilization and decision making are an asset for the achievement of our clients’ objectives.

Nancy Dempsey

Director of Administration & Finances

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Strongly focused on action and results as well as client satisfaction, Nancy has accumulated almost 10 years of experience at the helm of operations for an IT firm, during which she has honed her expertise in the sector of medico-administrative solution development. Thanks to her broad expertise, competences and knowledge of management, finances and accounting, Nancy is a key asset for JOVACO Solutions.

She contributes her strategic thinking to our organization in order to solve business issues while also improving process efficiency and achieving sizable savings. Her listening skills, her resourcefulness and her sense of innovation allow her to support our different departments throughout the duration of their projects to help them overcome their respective challenges.

Jean-Luc Perreault

Director of Development

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Jean-Luc has been part of JOVACO’s development department for more than 15 years now. Thanks to his strong skills as analyst, he is an essential member of our team. His long experience with the various JOVACO and Microsoft products that we offer have allowed him to develop an unparalleled understanding of our solutions and how they interact together. This knowledge, along with his ability to apply it practically, have made him the perfect choice for the role of Director of Development at JOVACO.

Jean-Luc now leads the development team in order to design products that meet the actual needs of our clients and that contribute to continuously improve JOVACO’s offer. His leadership and technical capabilities make him a real asset for our team, and he now transfers his knowledge to his team members to help them develop the very products and solutions that make JOVACO’s reputation as a leader in our industry.

Tania Konczynski, MBA

Director of Sales & Marketing

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Currently Director of Sales & Marketing, Tania has been a member of our marketing team since 2009. She is namely in charge of communications, documentation, and our website. Creative and gifted with strong leadership skills, Tania has developed a solid expertise in management and B2B marketing. She now contributes her business perspective and exceptional competences to JOVACO as a strategic marketing professional.

She also oversees the commercialization of our products outside Quebec, and to this end she has founded our partner program, which allows resellers to provide JOVACO’s products and solutions outside the province. As a Microsoft Dynamics 365 super-user, Tania also has an unparalleled expertise regarding our products and services, allowing her to easily identify the needs of our clients and the solution that will best meet them.